Customer Service

Need help with a bonus code, a withdrawal, or an account check? Contact Lincoln Casino by email at support@lincolncasino.eu, or by phone at Toll-Free: 1-888-234-7217 and Regular line: 1-678-349-0094. Have your account details and ID verification documents ready to speed up the process, and expect the support team to ask for proof before processing withdrawals.

For quick access to help and policies, visit the casino’s customer service page.

Bonus help made clear — codes, limits, and expiration dates

Lincoln Casino offers several no-deposit and deposit promotions that often require support or verification. Key details you should know before contacting support:

• $15 No Deposit Bonus — code 15FREELC. Wagering 40x the bonus, max cashout $75. Valid until March 23, 2027. Eligible on slots, keno, and scratch cards.
• $20 No Deposit Bonus — automatic credit, wagering 40x bonus, max cashout $100, valid for 30 days. Eligible on slots, bingo, keno, and scratch cards.
• 50 Free Spins — code 50DRAGONXL. Winnings subject to 40x wagering, max cashout $100, valid 30 days, for dragon-themed slots.
• 100% Welcome Bonus — automatic 100% match up to $1,000 per deposit for the first five deposits (totaling up to $5,000). Minimum deposit $25. Wagering 20x deposit plus bonus. Slots, keno, and scratch cards contribute 100% to wagering; video poker and blackjack contribute 10%.

Always check full terms and conditions, and confirm eligibility before you play. General rules include a $10 maximum bet per spin or hand while a bonus is active, most promotions expire after 30 days unless stated otherwise, and bonuses are non-sticky — they convert to withdrawable cash only after wagering requirements are met.

Who can’t use these offers

Promotions have geographic and state restrictions. These offers are not available in Canada, United Kingdom, France, Netherlands, Belgium, Austria, Belarus, Russia, Antigua and Barbuda, or in the United States states of Kentucky, Louisiana, Maryland, Missouri, New Jersey, New York, and Washington. If you are unsure about eligibility, ask support before attempting to claim a code.

Payments, currencies, and withdrawal basics

If your issue is payout-related, Lincoln Casino supports a wide range of payment methods, including Bank Wire Transfer, checks, MoneyGram, MasterCard, Visa, Neosurf, Neteller, Skrill, PaySafeCard, Sofort, eZeeWallet, and ecoPayz, plus cryptocurrencies such as Bitcoin, Bitcoin Cash, and Litecoin. Currencies accepted include Bitcoin, Bitcoin Cash, Litecoin, and US dollars.

Support will typically request verification documents for first-time withdrawals or large payouts. Follow their instructions exactly to avoid delays.

What support can help with — and what it won’t

Support can:

• Verify accounts and speed up withdrawals.
• Apply or troubleshoot bonus codes like 15FREELC and 50DRAGONXL.
• Explain wagering contributions by game type, and confirm eligible games.
• Guide you through deposit and withdrawal options.

Support will not:

• Guarantee specific outcomes or payouts.
• Approve play that violates bonus abuse policies. Repeated abuse, multiple accounts, or attempts to bypass rules can result in forfeiture of winnings and account closure.

If you want a quick look at how games contribute to wagering, check the Lincoln Slots review for details on popular titles and eligible slot games.

Quick tips to speed resolution

• Use the exact bonus code and mention the promo name when you contact support.
• Attach ID, proof of address, and payment method verification in one message to reduce back-and-forth.
• Track timestamps and reference your ticket or call details if you need to follow up.

Terms and conditions apply to every promotion and transaction. When in doubt, contact support first so you’re working from the same information as the casino.